Following Chris' report this week, Will and Ben are joined by Lancashire dairy farmer Ed Towers and Kite consultant Tillie Williams to discuss the importance of investing in people. Ed and Tillie address the challenges associated with labour in agriculture, noting that labour costs are the second-largest expense on a farm. They explore how investing in employee development and training can positively impact the business, even if the benefits are not directly financial, by improving the business retention and positively influencing recruitment efforts. Tillie also discusses how changes in government and the likely resultant policies may affect employment and recruitment efforts.